Warranty

3 Years ONE to ONE Warranty

-The warranty starts from the day the customer receives the product.

-This warranty is only valid in Malaysia, and the product is not eligible for any international warranty service. 

-Warranty will ONLY applicable under manufacturer related issues. 

-There shall be strictly no refund on any purchase made.

 

What is not covered?

-Purchase from unauthorized resellerss (Please refer to Where To Buy)

-Human Cause damage such as drop, burn and cut.

-Lost or stolen products

-Purchases made over 14 days ago (unless otherwise stated)

-Non quality-related issues such as drop burn etc (after 14 days of purchase)

-Free products

How to claim warranty?

Please prepare to provide the following information is at hand:

-Model and Serial Number.

-Customer’s full address and contact information.

-Purchase order number, a copy of the customer’s original invoice/receipt.

 

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